Privacy Policy

Webknot Digital (“we”, “us”, or “our”) is a digital marketing and web development agency based in Dibrugarh, Assam, India. We operate the website webknotdigital.in (the “Site”).

For any privacy-related queries, you can reach us at info@webknotdigital.in or by phone at +91 91019 16628.

We collect information only when you voluntarily submit our contact form. The information collected is:

We do not collect payment information, government IDs, health data, or any other sensitive personal data through this Site.

We use the information you provide solely to:

• Respond to your business enquiry
• Understand your service requirements and provide relevant information
• Follow up with you regarding your enquiry via phone, WhatsApp, or email

We do not use your information for automated profiling, re-marketing, or selling to third parties.

When you submit the contact form, your information is securely transmitted to us via Resend (resend.com), a third-party transactional email service. Resend processes your data on our behalf solely to deliver the enquiry notification to our inbox. Resend operates under its own Privacy Policy.

Your submitted data is received by us as an email and is retained in our inbox only for as long as is necessary to fulfil your enquiry and for a reasonable period thereafter for business record-keeping purposes (typically not exceeding 2 years).

We do not store your form data in any database, CRM, or marketing platform.

This Privacy Policy is issued in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India).

By submitting the contact form, you provide your free, specific, and informed consent for us to collect and use your personal data for the purpose described above.

Our Site uses local storage (browser storage) solely to remember your light/dark theme preference. This does not collect any personal information and is not shared with any third party.

We do not use advertising cookies, tracking pixels, or any analytics tools that identify you personally.

We do not sell, rent, or trade your personal information to any third party. Your data is shared only with:

• Resend — as a data processor for email delivery (see Section 4)

We may disclose your information if required to do so by Indian law or a competent legal authority.

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request we correct inaccurate data
• Erasure — request deletion of your data, subject to legal retention obligations
• Withdraw Consent — withdraw your consent to processing at any time

To exercise any of these rights, email us at info@webknotdigital.in. We will respond within 30 days.

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted through our contact form is encrypted via HTTPS.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Site and services are directed at businesses and individuals aged 18 and above. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently done so, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: