Privacy Policy

Webknot Digital (“we”, “us”, or “our”) is a strategic digital marketing and website development agency operating in Dibrugarh, Assam, India. We operate the website webknotdigital.in (the “Site”).

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), Webknot Digital acts as the Data Fiduciary responsible for determining the purpose and means of processing personal data provided voluntarily by users of our Site.

For any data protection inquiries, you can reach us at info@webknotdigital.in or by phone at +91 91019 16628.

We collect personal information only when you voluntarily submit our interactive contact form or communicate with us directly. The data items collected and their specific business purposes are detailed below:

We do not collect credit card details, financial data, government identifiers, biometric identifiers, or sensitive personal data through this Site.

We process the information you provide strictly for legitimate business uses:

• To evaluate your project requirements and prepare customized service proposals
• To contact you via call, WhatsApp message, or email regarding your enquiry
• To fulfill our service commitments if you engage Webknot Digital

All data transmitted through our contact form is encrypted in transit using industry-standard Transport Layer Security (TLS/HTTPS).

Enquiry notifications are delivered to our secure administrative email inbox via transactional email processing providers (Resend / FormSubmit). We do not sell, rent, or monetize your contact data to marketing brokerages.

This Privacy Policy complies with applicable data protection laws, including:

• Digital Personal Data Protection Act, 2023 (DPDP Act, India)
• Information Technology Act, 2000 (and amended Section 43A)
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• General global data principles (GDPR / CCPA alignment for international inquiries)

By voluntarily submitting your information via our contact form, you provide your explicit consent for Webknot Digital to process your personal data for the specified enquiry purpose.

We retain client enquiry communications only for as long as necessary to fulfill your service requests and comply with statutory accounting or legal requirements (typically up to 2 years).

You may request immediate erasure of your personal records at any time by contacting our Grievance Redressal Officer.

Our Site uses browser local storage strictly to remember your UI display settings (such as dark/light mode preference). We do not place invasive tracking cookies, third-party spyware, or sell cross-site behavioral advertising data.

Under the DPDP Act 2023, as a Data Principal you hold the following rights:

• Right to Access — Request summary of personal data held about you
• Right to Correction & Erasure — Request correction of inaccurate data or complete deletion
• Right to Withdraw Consent — Revoke consent for communications at any time
• Right to Grievance Redressal — Seek resolution for any privacy concerns

In accordance with Section 13 of the Digital Personal Data Protection Act, 2023, and Rule 5(9) of the IT Rules 2011, the details of our Grievance Redressal Officer are provided below: